Who you'll be dealing with
A neighbor, not a call center
RAB Concierge is run personally by Richard Tramontana, an RAB owner and year-round resident. When you call, he answers. When someone meets the repairman at your door, it's him.
Richard comes to this honestly: a career in education, eleven years as a police officer before that — work that runs on showing up, keeping your word, and writing down what happened. He started RAB Concierge for the reason described above: neighbors in this community who are fully capable of running their lives, and occasionally outmatched by the logistics of a second home, a storm season, or an association rulebook.
Small on purpose — a handful of households, known by name, looked after properly.